Last July, I wrote to John Lewis because I was really unhappy with their customer service. I chased the complete lack of replies and did this most recently a week ago (which was my second letter to the Managing Director asking why I hadn’t had a response). I got a phone call earlier this week from one of their stores that I had expressed particular concerns about saying that this was the first time they had seen my letter. Apparently it was “nobody's fault” and was due to a “glitch”. Well, I am glad that they are breathing a huge sigh of relief that John Lewis is satisfied that no-one there was to blame for me waiting over nine months for a reply to my letter. I await their full response. I think it will make interesting reading.
Here’s a question for you. Can you complete the following sentence correctly? According to David Cameron “The most natural human instinct of all” is:
a) to reproduce
b) to show kindness
d) to pass on your house to your children when you die without paying inheritance tax
In case you were not aware of your most natural human instinct – the answer is d apparently. Seriously, that man could be our Prime Minister next week. Let that totally shallow answer tell you what we could end up with for the next four years if you vote Tory. Use your vote wisely and at least vote for a party that isn’t just out for number one.
London’s weekly railway news #198
2 hours ago