I had a remarkably peaceful return to work. No-one else was in, so I just went through my e-mails and got on with my work. This was a rather more relaxed day than I had envisaged because I had thought there might be a massive pile of work waiting for me. More people should be in today, so I am hoping that it doesn’t turn up today instead...
Although I did have a relaxing day, I had a ranty evening. I have pretty much reached the end of my tether with John Lewis. I went to John Lewis on Oxford Street yesterday because that is how I have now been advised to get the refund on the SatNav. I was unimpressed with them and that is the day after they scratched my kitchen floor. So I have now written to them and explained how rubbish they have been over the last three years. I also wrote a couple of other complaint letters about some other issues e.g. Avis being rubbish about allowing an additional driver. I am like Jeremy Paxman complaining about the quality of M&S underpants. G is worried that I am going to be even worse, when I get older (and I get a year older on Friday so this may happen soon...).
6 comments:
Good to have you back. Sounds like a great holiday (and everyone needs a near disaster for their holiday stories!)
In your absence it was announced that a new edition of the ninth Anne of Green Gables book is to be published, complete with previously expunged dark bits...
Dark Anne? A horribly disillusioning idea, probably a good thing that the news came out subsequent to your departure!
Sounds like you had an adventure and a half on your holidays!
As for 'Bad Customer Service' my other half gives out to people who don't give a decent service. Sometimes I cringe but I know she's right. You have to stick to your guns and besides as she says - good customer service costs nothing!!
Not impressed with your adventures in John Lewis
Sarah - thanks. It was a great holiday and I did make it back in one piece.
A new edition of Anne? A dark version of Anne? I'm thinking serial killer...
Spudgy - It was one of the best holidays ever!
I have been annoyed with John lewis for a while, but am now just exasperated with them. I wrote to their head office in the hope that by cataloguing three years worth of problems they might actually do something!
John Lewis is expensive. Shop t'internet!
Kahless - it depends what you are buying. I always check various retailers before I buy (because obviously I can never make a spontaneous purchase!). They do good warranties etc and that is what I need for a washing machine seeing as my last one broke rather speedily.
Sorry that is a very tedious reply... I must get a life now I am 34...
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