If I am tired, I am grumpy. If I am hungry, I am grumpy. Therefore if I am tired and hungry, I am very grumpy. We went out for dinner last night with my family and we had quite possibly the worst service ever. We got there at 7pm, they didn’t take our order until 7.40pm, starters turned up just before 8pm, the main course at 8.30pm (my four year old nephew getting his rather later than anyone else), desserts about an hour later. The waitress walked off before taking the menus when we first ordered, so we had to collect them up ourselves. We had to point to exactly what we wanted on the menu and explain to her any additional details she needed to note down e.g. if there was a choice of accompaniments. We finally left the restaurant at 10pm. We were lucky to escape. Fortunately we were using Tesco vouchers to pay for the majority of the meal or else it would have been even more galling to have to pay for the evening.
We did get a free bottle of wine and lots of profuse apologies, but I think we can safely say we will never go back again – and this was Prezzo which is a reputable chain. Even G, who s is normally very placid and polite (well relatively polite!) got very annoyed and had a word with the manager. That tells you it was a bad night.
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